Alternatively, return into the Arrivals (passing through the next door and through the security scanning machine) and ask for help at the AUTO office or information desk – whichever is open. Alternatively ring/message your guide/company. If your guide has been delayed for any reason, you can wait for them at one of the airport cafes.
If you do not need a test on arrival follow the normal procedures below?
On leaving your aircraft, walk to the Arrivals building.
- Health – present your PCR Covid-19 test results, proof of vaccination and Yellow Fever certificate.
- Immigration – present your visa (which you bought in advance online).
- Baggage reclaim – collect your baggage from the conveyor belts. Free trolleys are available. Should your luggage not arrive, airport staff will direct you to the office within Arrivals, where you can get help.
- Security – pass your baggage through a final screening (x-ray) machine.
- Exit into Arrivals where, depending on your time of arrival, you will find ATM machines, forex bureau, cafes, toilets, phone company shops, an information desk and the office of the Association of Uganda Tour Operators (AUTO) of which we are a member.
- Meet your guide – when you exit the Arrivals hall, you will see a crowd of people waiting to meet people arriving. Your guide will be amongst this crowd, holding a sign with your name on.
- Throughout this process airport staff will be on hand to support you, if you ask.
- You will also see armed Police and security staff all around the airport. This is normal and should not alarm you.
Driving to and from Entebbe Airport
The Airport is connected by a forty-two kilo meters all-weather road from Kampala. Part of the road is dual carriage. The speed limit is 80 Km/h and the journey normally takes some forty minutes by car. Heavy traffic is especially experienced in the morning and in the evening hours. Plan your journey well if you have a flight or a friend to meet.
Getting tired of wasting time travelling from Entebbe International Airport to your hotel/ residence within Kampala city or up-country to a remote destination. You can now rent a car or private taxi with Uganda Car Rental Services and be sure of a comfortable and uninterrupted airport transfer (pick-up & drop-off) to where ever you are going. Book a transfer online prior to your trip arrangements to ensure our chauffeur gets to you in time. Our rental cars are stationed right at the airport and various other locations within Entebbe town meaning we can also handle last minute pick-ups. Our well trained drivers are experienced with adequate knowledge about most of the hotels and residences in Entebbe, Kampala city, Mbarara, Kabale among other destinations. Whether you are a solo traveler, family or small group, we got you covered. All our rental cars are in good condition with functioning air conditioner and clean seats so your clients are guaranteed a comfortable trip to and from the airport.
Transportation to/from City Centre
Vehicles park at the Arrivals (ground) level. The driver should help you load your baggage.
The journey takes about 40 minutes. Car hire to any other destination is negotiable. Public transport is readily available between the airport and Kampala. Commuters operate the Airport – Entebbe Town routes. Commuters from the airport to Entebbe (Kitoro) a 4-km journey. Make use of the Forex Bureau at the airport.
N.B: It is faster to use the Entebbe Express Highway.
If you can’t find your guide – don’t panic, this rarely happens. Despite the area outside Arrivals appearing a little chaotic, Ugandans are very friendly people, most speak English and they will help you, if you ask. Many guides know each other: ask at the taxi stand or anyone holding up a sign, if they know your guide/tour company.